Privacy Policy

Last updated: 26.sep.2025

1) Who we are

SOULBROTHERS SRL (“SoulBrothers”, “we”, “us”, “our”)
Registered office: Str. Pompiliu Manoliu 11, Bucharest, Romania
Trade Register no.: J40/374/2021 • CUI: RO43547134
Email: hello@thebros.net

This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect personal data when you use https://www.thebros.net and related channels (the “Site”).

If you do not agree with this Policy, please do not use the Site.

We may update this Policy from time to time. Any changes will be posted here with an updated “last updated” date.

2) Scope

This Policy applies to visitors, users, and clients who access the Site or related services.
The Site is not intended for individuals under the age of 16. We do not knowingly collect data from anyone under 16.

3) Data Controller

For the purposes of the Site, SOULBROTHERS SRL is the data controller.

For client projects where we process personal data on instructions, we may act as a data processor, governed by a separate agreement.

4) Data we collect

The type of data we collect depends on your interaction with us.

a) Data you provide

  • Name, email, phone number, company name, role

  • Billing details when ordering services (payment details handled by payment processors)

  • Messages sent via forms, email, chat, or surveys

  • Event or promotion participation details

b) Data collected automatically

  • IP address, device and browser type, OS, language, time zone

  • Usage data: page views, clicks, navigation, searches, errors, logs

  • Cookies and similar technologies (see section 9)

c) Data from third parties

  • Analytics providers (Google Analytics, HubSpot, etc.)

  • Payment processors (confirmation of transactions)

  • Event or marketing partners

  • Publicly available business sources

We do not request or process sensitive data (e.g., health, political, religious, or biometric data).

5) Legal bases

We process personal data only when one or more of these legal bases apply:

  • Contract: to provide services you request

  • Legitimate interests: operate and improve the Site, prevent fraud, market to business contacts

  • Consent: where required (e.g., marketing emails, cookies)

  • Legal obligation: compliance with tax, accounting, or regulatory requirements

6) How we use data

  • Provide and support the Site and services

  • Communicate with you (service updates, security, policy changes)

  • Process and deliver projects or services

  • Send marketing or promotional communications (with opt-out rights)

  • Analyze usage and improve content, design, and functionality

  • Secure the Site and prevent misuse

  • Comply with laws and respond to legal requests

7) Sharing data

We may share personal data with:

  • Service providers: hosting, analytics, payment processing, support, marketing

  • Payment processors: your payment details are collected directly by them under their privacy policy

  • Event/marketing partners: if you register or participate

  • Affiliates: within our corporate structure

  • Authorities: where required by law or legal proceedings

  • Business transactions: mergers, acquisitions, sales, or reorganizations

We do not sell your personal data.

8) International transfers

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

9) Cookies & similar technologies

We use cookies and similar tools to:

  • Run the Site and enable security

  • Measure performance and analytics

  • Remember preferences

  • Personalize content and marketing (with consent)

You can manage cookies via our cookie banner and browser settings. Blocking some cookies may affect functionality.

We may use Google Analytics, HubSpot, and similar services. These providers may collect data about your activity across websites.

We do not respond to “Do Not Track” signals.

10) Security

We apply technical and organizational measures to protect personal data.
No system is fully secure. If you suspect an issue, contact hello@thebros.net immediately.

11) Data retention

We retain data only as long as needed for the purposes collected:

  • Contractual/account data: for the duration of the relationship and required legal periods

  • Marketing data: until you opt out or withdraw consent

  • Logs and technical data: generally short retention unless needed for security or legal reasons

We may keep data longer where required by law or to defend legal claims.

12) Your rights

Under GDPR, you have the right to:

  • Access and receive a copy of your data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing (including marketing)

  • Data portability (transfer to another provider)

  • Withdraw consent where applicable

  • Lodge a complaint with a supervisory authority

In Romania, the supervisory authority is:
ANSPDCP – Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal
(www.dataprotection.ro)

To exercise your rights, email hello@thebros.net.

13) Marketing choices

You may opt out of marketing emails at any time using the unsubscribe link or by emailing us.
We will still send non-marketing communications necessary to deliver services.

14) Third-party sites

The Site may link to third-party sites or embed third-party content. We are not responsible for their privacy practices. Please review their policies.

15) Contact

For questions or concerns about this Policy:

SOULBROTHERS SRL
Email: hello@thebros.net
Address: Str. Pompiliu Manoliu 11, Bucharest, Romania
Trade Register no.: J40/374/2021
CUI: RO43547134